Our
Frequently Asked Questions
Last updated: 09/22/2023
What is The Skin Power Academy?
The Skin Power Academy is a platform dedicated to providing comprehensive education and training in beauty and skincare. We offer a variety of online and in-person courses designed to empower individuals with the knowledge and skills needed to excel in the beauty and spa industry.
How do I sign up for courses?
To sign up for courses, visit our website and navigate to the “Courses” section. Choose the desired course and follow the registration process.
What types of courses do you offer?
We offer a wide range of courses covering various aspects of beauty and skincare, including makeup artistry, skincare essentials, beauty techniques, and more. Our courses are available both online and in-person to suit your learning preferences.
Are the courses self-paced?
Yes, our courses are designed to be self-paced, allowing you to learn at your convenience and customize your study schedule. This applies to both our online and in-person courses.
How do I access the course materials?
Upon registration, you’ll receive access to our online learning platform for online courses, and for in-person courses, you’ll receive the necessary materials during the on-site sessions.
What are the payment options?
We accept major credit/debit cards for course payments. You can also find specific payment details during the course registration process.
Do you offer refunds for courses?
Our refund policy is detailed in the Terms and Conditions. Please review the policy to understand the conditions for refunds.
How can I contact customer support?
For any inquiries or assistance, you can reach out to our customer support team via email at info@theskinpoweracademy.com. We aim to respond within 24-48 hours.
Can I get help with course-related queries?
Absolutely! Our support team is available to assist you with any course-related questions, technical issues, or concerns you may have.